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Have questions about our enterprise WiFi solutions? Verify your mobile number via WhatsApp OTP and we'll get back to you within 24 hours.

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Contact Information

Our Office

58, Ambala

Haryana, India

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Phone Support

+91 9315077030

Mon-Fri: 9:00 AM - 6:00 PM IST

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Email Support

support@dxbhotspot.com

sales@dxbhotspot.com

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WhatsApp Support

+91 9315077030

24/7 WhatsApp Business Support

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Business Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 5:00 PM
  • Sunday Emergency Support Only

Quick WhatsApp Support

Get instant help via WhatsApp. Our average response time is under 5 minutes.

Frequently Asked Questions

Why do I need to verify my mobile number?

We use WhatsApp OTP verification to ensure that we're communicating with genuine customers and to provide you with the most secure and reliable support experience. This helps us prevent spam and ensures we can reach you quickly if needed.

What is the typical response time for support requests?

We pride ourselves on quick response times. For WhatsApp messages, we typically respond within 5 minutes during business hours. Email inquiries are usually answered within 2-4 hours, and phone calls are answered immediately during business hours.

Do you offer emergency support outside business hours?

Yes, we provide 24/7 emergency support for critical issues affecting your WiFi connectivity. Emergency support can be accessed through our WhatsApp Business number or by calling our emergency hotline.

Do you offer on-site support and installation?

Yes, we offer professional on-site installation and support services across India. Our certified technicians can visit your location to install, configure, and troubleshoot your enterprise WiFi system.

How can I become a partner/reseller of ConnectSecure?

We welcome partnerships! Please contact our sales team at sales@dxbhotspot.com or fill out the partnership inquiry form on our website. We offer competitive commission structures and full technical support for our partners.

Find Our Office

ConnectSecure Headquarters

58, Ambala, Haryana, India